07-27-2013 07:21 PM
Hi to everyone. I have an Acer Aspire 5542. When I power it up the power button lights up blue and I hear the laptop fan working but the screen remains black. The only thing that happens is that the blue led (which is on the right side of the touchpad) lights steady and the amber led blinks at a steady rhythm. I connected my laptop to an external monitor but nothing happened. It seems that the laptop is "dead". Can you help me identify the problem? I personally believe that motherboard is the main "suspect" for this problem but I 'm not sure. Thanks in advance for your replies!
07-27-2013 08:22 PM
Cloudman, since an external monitor won't work, you know that it isn't your screen. Since you can't even get into Bios, it probably isn't your hard drive. My advice is take it to a repair shop.
07-27-2013 08:50 PM
Thank you very much for your reply, Vince53! I forgot to mention in my first post that I have tested RAM and HDD in another working laptop that I own and figured out that RAM and HDD is OK. That's why I suspect that the problem comes from the motherboard. I don't think that the processor is the problem, but I 'm not sure. If I was completely sure that the motherboard was the problem, I would change it myself, as I have already done in several laptops (I repair defect laptops of friends and colleagues as a hobby). All I want is to determine the heart of the problem as far as possible (recognizing the limitations of a forum) so that I don't buy replacement parts not really needed.
10-30-2013 07:03 PM
hi, i have an acer aspire 5542 aswell, i noticed that when i leave mine on stanby and it 'turns off' when i open it back up it does the same, so i just put down the lid, wait for the amber light to flash and open it again
hope this helps.
11-19-2013 12:01 PM - edited 11-19-2013 12:02 PM
The exact same problem has recently occured with my Acer Aspire 5542 also. I did similar tests and came to the conclusion that it was a motherboard problem. I also got it checked out at a repair shop, and they also confirmed it was the motherboard.
I'm extremely disappointed with the number of other people who have experienced the same problem with this brand and model of laptop. This laptop was bought brand new 2-3 years ago, taken great care of and performed very nicely until this sudden hardware issue. It was only used in the house, mainly in the office room 99% of the time.
01-12-2014 11:04 AM
01-15-2014 01:09 AM
I have a 5542 and am experiencing the same problem now. I can usually get mine to start after 10 or 12 tries though. Pretty sad Acer is doing nothing about this. Time to take to social media and spread the word. If we all do it, we will make some noise!
02-13-2014 01:17 AM
I disassemble my acer aspire 5250 and once it was reassemble, the blue power light is steadily on and there's no screen. I've reseated the CMOS bat, connected to external screen and reseated memory---it's continuously has the blue power light and no screen. Any suggestions?