Notebooks & Netbooks

[JohnB1]

Hi,

I have an ACER Aspire R7 win8.1 and I have a problem with the touchscreen.

The touchscreen is scrolling up and down by iself out of control, without touching it.

I run anti-virus and anti-malware and everything seems normal.

I finally disable the touchscreen in system and everything is fine using the mouse.

Is somebody has any suggestions how to fix this problem?

Thanks

JohnB1

[Clyde]

Have you tried loading the latest drivers from Acer's website? 

Does everything look ok in Device Manager (No red X's or exclamation marks)?

It could just be a hardware problem with the touchscreen and may need repair. 

[JohnB1]

Yes I loaded the latest driver and up to now it seems working fine

Thanks a lot Clyde

Regards

John

[JohnB1]

Finally the problems is back. It seems random. It look like it's an hardware problem.

Many Thanks

John

[jcraig0628]

John,

Did you ever find a solution to this problem?  I'm having the same issue.

Cheers,

Jeff