h236hl osd setup buttons not working. was a cd included with the original product that might be of

vgcondo
vgcondo Member Posts: 2 New User

was a cd included with the original product that might enable software access to the osd settings?  these buttons aint doing it!  Anyone else know of this situation?

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    vgcondo,

     

    How do you have the monitor connected to your computer, VGA or DVI? Some OSD settings are only accessible using an analog (VGA) connection, not digital (DVI). Here is an article we created that lists the options I am referring to, if that is what you are having problems with.

  • vgcondo
    vgcondo Member Posts: 2 New User

    Im connectring with HDMI. After I posted that message I found some additional info concerning the lack of sound. Even though my Win8.1 detects display  audio device I realize this Monitor model does not have built in speakers. But it does have an audio / stereo 1/8 in jack that answers to the sound control panel device. So .... that mystery solved.

     

    As for the hardware controls for the display setup. connecting the monitor with VGA or DVI Sure enough Does make those setup functions active...  why I didnt think of that is a bit embarrassing.  I spent several years using fault isolation as a primary diagnostic tool and seemed to have forgot about applying it.  But thanks for your reply and good info that makes perfect sense.   

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    vgcondo,

     

    No reason to be embarrassed, glad I could help.