How long does it take to delivery the VX5-591G HDD Caddy Kit?

kemesh
kemesh Member Posts: 3 New User
edited March 22 in 2018 Archives

Its been 5 days since i have submitted  this from https://csapps.acer.com/kit-request/#submit. I have got the confirmation of the request from the acer and my order has been placed under Case ID ********. I want to know when will the kit be delivered.

 

 

[edited for privacy - THIS IS A PUBLIC FORUM - please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, full serial numbers, etc.]

Comments

  • carnage885
    carnage885 Member Posts: 1 New User

    I have the same issue. I want to know the estimated time of arrival of the part.

  • Jose-Acer
    Jose-Acer Administrator Posts: 1,335 Community Administrator

    Hello All,

     

    @kemesh - I was able to find the information, please check your PMs.

     

    @carnage885 - Can you please PM me with the S/N or Case ID information?

  • kemesh
    kemesh Member Posts: 3 New User

    what is PMs ?

     

  • Jose-Acer
    Jose-Acer Administrator Posts: 1,335 Community Administrator

    You should have a red notification here, next to your Community avatar on the top right of your screen:

     

    pmicon.png

  • kemesh
    kemesh Member Posts: 3 New User

    got it thanks

  • BatousaiX
    BatousaiX Member Posts: 1 New User
    Hi, i Have the same issue, but i cant see the "red notification" near my community avatar. Please you can help me?