acer 3830tg not loading after login

rimmymathew
rimmymathew Member Posts: 6 New User
edited March 2023 in 2014 Archives
I accidentally dropped my acer 3830tg laptop recently and its not letting me login to windows now. I get the login screen fast, after entering the password, it keeps showing please wait or welcome and never boots up.

Tried startup repair, chkdsk, safe mode also not booting, removed ram and inserted in another slot, tried os reinstall without wiping data; it failed, hard disk light is always lit, safe mode with command prompt is working.. anyone please suggest what could be the issue.. the chkdsk showed 3 unreadable file records and i think it quit with some errors in the end.

The interesting thing is that Iwas able to use it the next day after it fell down. Ive watched a movie that day.

Answers