Problem to restart my acer laptop aspire 5733z-4477 after recovery

Slavchyk
Slavchyk Member Posts: 1 New User
edited March 2023 in 2017 Archives

My computer: acer laptop aspire 5733z-4477.
I made recovery Windows on my laptop, and after the end of the recovery I received message: "The computer restarted unexpectedly or encountered an unexpected error. Windows instillation cannot proceed. To install Windows, click "OK" to strart computer, and then restart the instillation"
When I press "OK", my computer restart and I gets the same message.
Could you give me advise what to do next?

Answers

  • JackE
    JackE ACE Posts: 44,467 Trailblazer

    >>>To install Windows, click "OK" >>>

     

    Instead of clicking OK, press and hold the power button for about 5 seconds or until the machine shuts off. Then press the power button to restart. Report back with results. Jack E/NJ

     

     

    Jack E/NJ