My Aspire 5750-6438 built in microphone not working.

welly267
welly267 Member Posts: 3 New User

My Aspire 5750-6438 built in microphone not working. My OS is windows 7 64-bit. I have updated all the driver. Built in microphone is not even recognized in the sound setting.

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    welly267,

     

    When did you start having this issue, was it after Windows updates were installed? Have you attempted a system restore to when it worked properly?

  • welly267
    welly267 Member Posts: 3 New User
    I don't know exactly when the mic issue started. I just notice it when I used Skype and they can't hear me. So I had to use an external mic.
  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    welly267,

     

    Go into the device manager and check to see if there is a yellow or red icon next to your built-in microphone. If there is a red one, it's probably disabled, see if you can enable it. If it is yellow, right click to uninstall it, then restart your notebook to see if it installs correct and starts working. Look through these steps if it does start showing up in the sound manager.

     

    If it does not, you can try to remember when it worked last and try a system restore. If you cannot remember, you might have a hardware problem or can try to perform a recovery as a last resort to see if that solves it.

  • welly267
    welly267 Member Posts: 3 New User
    There is no red or yellow icon under "Sound, video and game controllers." I thinks it's the hardware. I'm not going the waste any more time at this. Thanks for replying to my posts.