How do I reset my password?

SzidoniaIzsak12
SzidoniaIzsak12 Member Posts: 1 New User

I bought an Acer Aspire One Clodbook 14 ,on 10/16/16 at Staples in Corner Brook, NL AO1-431/AO-431M, Model No. : N15V1/N15V2, MFG date 04/21/16 and I set it up with a username and a password at home. Today, 10/18/16 at Tim Hortons around 1 pm, I tried to open my computer with the UN and PSW I set it up with, initially and I could not. When tried to reset my password, I was prompted to use a USB which I have never used before on this computer.

 

What should I do next?

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