Aspire E5-551 Windows 7 Universal Serial Bus (USB) driver

jordiceballos
jordiceballos Member Posts: 4 New User
edited November 2023 in 2020 Archives

I have installed Windows 7 in Acer Aspire E5-551G, but it doesn't seem to be a supported OS by ACER, because in the ACER Drivers Download page, the drivers are only available for Windows 8.1

 

I have manually found and successfully installed the different drivers for Windows 7, but I am not able to find the appropriate driver for "Universal Serial Bus driver (USB)", and I suppose that this is the reason for one USB connection that is not working.

 

Does anybody know which is the appropriate driver?

 

Thanks

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Open Device Manager by clicking the Start button, clicking Control Panel, clicking System and Security, and then, under System, clicking Device Manager.
    If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

    Where you see the Yellow exclamation mark, double click it, choose "Details" tab, from the dropdown menu choose "HardwareIDs", click the first string and copy/paste it here.

    I'm not an Acer employee.
  • jordiceballos
    jordiceballos Member Posts: 4 New User

    I have two devices with a yellow exclamation mark, their details are the following:

     

    Universal Serial Bus Controller (USB)
    > PCI\VEN_1022&DEV_7814&SUBSYS_08641025&REV_09
    > PCI\VEN_1022&DEV_7814&SUBSYS_08641025
    > PCI\VEN_1022&DEV_7814&CC_0C0330
    > PCI\VEN_1022&DEV_7814&CC_0C03

     

    Unknown device
    PCI\VEN_1022&DEV_780B&SUBSYS_08641025&REV_16
    PCI\VEN_1022&DEV_780B&SUBSYS_08641025
    PCI\VEN_1022&DEV_780B&CC_0C0500
    PCI\VEN_1022&DEV_780B&CC_0C05

     

    Thanks in advance

  • jordiceballos
    jordiceballos Member Posts: 4 New User

    I installed the drivers in your suggested URL, and now there are no unknown devices in Device Manager, and everything is working perfectly.

     

    Many thanks!

    Jordi

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    You welcome. Smiley Happy
    I'm not an Acer employee.
  • jcw
    jcw Member Posts: 2 New User

    Afternoon,

     

    I have the same problem with acer aspire v17 nitro, i have windows 7 on the machine but came with windows 8 please could i have a link for the below drivers please?

     

    Universal serial bus controller

    PCI\VEN_8086&DEV_8C31&SUBSYS_091D1025&REV_05

     

    network controller

    PCI\VEN_168C&DEV_003E&SUBSYS_E08E105B&REV_20

     

    USB2.0-CRW

    USB\VID_0BDA&PID_0129&REV_3960

     

    Thanks in advance

     

    James

     

     

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    100% trustable website

    Universal serial bus controller

    PCI\VEN_8086&DEV_8C31&SUBSYS_091D1025&REV_05

    http://station-drivers.com/index.php/downloads/func-startdown/1557/

     

    network controller

    PCI\VEN_168C&DEV_003E&SUBSYS_E08E105B&REV_20

     http://smtp.station-drivers.com/index.php/outils/func-startdown/1556/

     

    USB2.0-CRW

    USB\VID_0BDA&PID_0129&REV_3960

    Card reader driver for XP,Vista,Win7,Win8,Win8.1V6.3.370.71

     http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=15&PFid=25&Level=4&Conn=3&DownTypeID=3&GetDown=false

     

    it's 50 GBP included VAT, need receive? Smiley Very Happy

    I'm not an Acer employee.
  • jcw
    jcw Member Posts: 2 New User

    thank you for the quick reply, unfortunatly these links didnt work. downloaded but didnt run

     

    Any reason?

     

    Kind regards

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    the first are self-extracting packages, they will create folders where you will find a setup or install.exe file.

    the third is a direct download from Realtek and normally will run automatically.

     

    i don't know if you have any antivirus blocking that kind of files.

    I'm not an Acer employee.
  • pliers
    pliers Member Posts: 2 New User

    Hello Guys

     

    I've made a downgrade from W8 to W7 and I need help with find drivers:

     

    Universal Serial Bus (USB) Controller

    PCI\VEN_8086&DEV_0F35&SUBSYS_09391025&REV_0E

     

    Intel(R) Trusted Execution Engine Interface

    PCI\VEN_8086&DEV_0F18&SUBSYS_09391025&REV_0E

     

    I tried to install drivers from this Topic, but without result.

     

    I hope after I install these drivers my USB ports start working...

     

    Thanks 

     

    PS. It is Acer Aspire E 17

  • xboysms
    xboysms Member Posts: 1 New User

    hi guy. now i have 1 error as the same. i can not use usb devide in window 7

    but in safe mode is okey

     

    can you help me. admin?

     

    [edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, full serial numbers, etc.]

  • ANNsanoy
    ANNsanoy Member Posts: 1 New User
    hi GOOD EVENING..
    i  have a problem on my laptop an ACER ASPIRE E14 (E5-475_35CL)... Its was a built in windows 10 but then i decide to downgrade it in windows 7 because it seems difficult to manage the first ONE...and now i successfully installed windows 7 but AFTER installing, it seems that my USB, ENTHERNET PCI and other driver except the CD ROOM our not installed..and i look everywhere here in internet but sad to say, i fail to find the correct one..it THE ERROR COME out  all "does not meet in minimum requirements" ...pls pls pls....help me......i can't use my USB mouse, USB keyboard...pls pls pls....HELP ME...
    I LOOK UP ON MANUFACTURER SITE BUT ITS ONLY SUPPORT WINDOW 10...PLEASE I NEED YOUR HELP

    SYSTEMINFO
    ACER ASPIRE E14 (E5-475_35CL)
    INTEL Core i3-6100U92.3 GHz, 3 MB L3 CACHE)
    INTEL  HD GRAPHICS 520, UP TO 2112 MB Dynamic VIDEO mEMORY
    4 GB DDR4 MEMORY
    1000 GB HDD
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    you need to start a new discussion, since your model is not the same as the OP.
    I'm not an Acer employee.
  • LITUfromFleet
    LITUfromFleet Member Posts: 1 New User

    I have installed Windows 7 in Acer Aspire ES-15,  Model : ES1-531 but it doesn't seem to be a supported OS by ACER, because in the ACER Drivers Download page, the drivers are only available for Windows 8.1

     I have manually found and successfully installed the different drivers for Windows 7, but I am not able to find the appropriate driver for "Universal Serial Bus driver (USB)", and I suppose that this is the reason for one USB connection that is not working.

     Does anybody know which is the appropriate driver?

    IT SHOWS ME :-

    ----------------------------------------------------------------

    UNIVERSAL SERIAL BUS (USB) CONTROLLER :-1:-

    ----------------------------------------------------------------

    PCI\VEN_8086&DEV_22B5&SUBSYS_10121025&REV_21

    PCI\VEN_8086&DEV_22B5&SUBSYS_10121025

    PCI\VEN_8086&DEV_22B5&CC_0C0330

    PCI\VEN_8086&DEV_22B5&CC_0C03


     Thanks

  • billsey
    billsey ACE Posts: 31,436 Trailblazer
    Try this one from HP.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.