gateway dx4800 raid issues

da_gilboman
da_gilboman Member Posts: 2 New User

Hey there guys im working on a desktop that has setup everything to raid. The dvd drive is raid the hard drives are raid and a usb is set to raid. How can i disable this? the issue that i am having is after it post it goes through the raid drives goes back to the post screen and freezes up. the only way i can get past it is if i move the jumper to clear the cmos. I then get a cmos checksum error. Turn the pc back off move the jumper again start the computer with default settings and it works fine. Can anyone help me with this issue please? Thanks

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    first of all check the CMOS battery charge.

    is you dx4800 legacy or UEFI BIOS?

    is your BIOS updated?

    I'm not an Acer employee.
  • da_gilboman
    da_gilboman Member Posts: 2 New User
    Thanks for the reply. Cmos battery is good. I belive its a legacy bios. And no its not updated it failed when i tried.
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    at boot if you press CTRL+I are you able to enter the RAID configuration? (it will work only if BIOS is set to Legacy)

     

    on BIOS, SATA options, are you able to set AHCI instead of RAID?

    I'm not an Acer employee.