WMI ACPI is not supported

CandyO
CandyO Member Posts: 1 New User

I get the above message when I try to start my Extensa 5620-6846 laptop.  I tried reformatting but when I try to get to the BIOS settings, it wants a password and I have no idea what it is.  I habe had this for quite a while (original owner) but do not remember what the password is (or if I even had a password to begin with).  

 

HELP!!! 

 

TIA

 

Candy

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    If it has a BIOS password that is not know, the only way to remove it is with repair. If you private message me I can work with you to get it set up for service.