security permission to be user on the computer

fanhello
fanhello Member Posts: 9 New User

HI

 

I was trying to download some software online. There was some problems in downloading.

When I asked the supplier of that software (trusted source), he advised me that I do not have control of my computer.

He suggested that I need to go to properties of the c drive, properties, click permission for all users on the computer. I tried doing that but the computer refuses to grant me control. I have an acer aspire. Can you please help?

Answers

  • fanhello
    fanhello Member Posts: 9 New User

    The message I get when I try to click full control and modify under User in teh security tab, it says that it cannot access file and the access is denied because it is being used by another process.