can not play movies on cbdwr on my E5-521

nvfrog
nvfrog Member Posts: 2 New User

i have been trying to play a purchased movie on cd with cdwr on my laptop it does not respond but will coppy a music cd. is there a problum?

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    nvfrog,

     

    It could be a problem with the optical drive itself. 

     

    If you have the means to swap it out with a known good one you can for testing purposes, otherwise you might need to contact Acer to see what options are available to you.