Touch pad is not working also the update firmware v1.17 keeps on failing. Please help.

ozwebmagic
ozwebmagic Member Posts: 1 New User
edited March 2023 in 2017 Archives

Acer e5-522G touch pad does not work after repeated failure to update firmware V1.17 in windows 10 home 64-bit ... have mouse to navigate ... tried as many things as possible ... no success ... have reviewed other possible solutions in the forum but none yet successful ... thanks

Answers

  • Trukntigger
    Trukntigger Member Posts: 256 Mr. Fixit WiFi Icon

    Did it work before the firmware update you attempted? Any way to roll back and load prior firmware? The firmware itself can change hardware which in turn has windows needing a driver change, ranging from chipset thru various items. Firmware updates can also effect bios settings even if failed, you need to review those.