Brand new Aspire ES1-531 out of the box, extremely slow

whatsupashley
whatsupashley Member Posts: 1 New User

Hello -- I am new here so I hope I have posted this in the right place!

 

We got a new Acer Aspire ES1-531 for Christmas and it has been slow since we first booted it - especially online, but it is slow when opening other programs as well.

 

It came running Windows 10 --- any thoughts as to what might be causing this problem?

Answers

  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    Hi whatsupashley

     

    What processor is in your model? I know some ES1-531's only have a Celeron processor, which is great for single task items, but is slow.

     

    Some things you can try:

     

    Press Ctrl+Shift+Esc to bring up Task Manager - now click "More Details" & check if there is any particular program using resources

    Run your AV/Anti Malware software (just in case)

    Uninstall programs that are not needed

    Install & Run Ccleaner

    Do a refresh of Windows or back up & do a complete re-install of Windows.

     

    If after the above things are still extremely slow then that may point to a fault, so  return it to the store you bought it from for an exchange. However, if it is a Celeron processor, that is not classed as a fault. It is just a low-end processor for low end use!

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Uninstall McAfee using the official tool and use windows 10 integrated antivirus:

    http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp

    I'm not an Acer employee.
  • outrigger61
    outrigger61 Member Posts: 2 New User

    Good suggestion buddy, I ripped out that McAfee as it jams up the Firewall and locks itself in , as soon as I relseased it my lappie came to life. Same day I purchased also but the Celeron needs upgrading to be fair, it dies stall easily. Nice value for money laptopm however.