Aspire ES1-311 webcam not working

yulek
yulek Member Posts: 2 New User

I've had this laptop for a year now but never used the webcam. I recently needed to use it and found that it's not working. 

I have a dual boot of Windows 10 and Ubuntu Mate and the webcam doesn't work in either OS.

The laptop came with Windows 8.1 and I upgraded to Windows 10. As I mentioned, I never used the webcam before so I don't know if it used to work before the upgrade. 

 

In Windows device manager, the Imaging Devices option is missing.

http://bit.ly/1nU3WCt doesn't list any camera drivers for my laptop.

Does anyone know what could be the problem?

Answers

  • Try this and see. If it doesn't work, but it's in Device Manager/ Imaging devices, right click it and choose update and see if it will.

    CameraCyberlinkWebCam Application1.5.2624.0031.3 MB2012/05/10Download

     

     

  • yulek
    yulek Member Posts: 2 New User

    Got an error during installation - No web cam device found.

     

    Do you think the actual webcam itself is broken and needs to be replaced?

  • It could be defective, unplugged, or the wire broken where it goes through the top cover hinge.