Why is the Acer recovery tool is not recognizing a 16 GB USB drive?

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Piecemaster
Piecemaster Member Posts: 2 New User

I am attempting the laborious process of making an SSD drive my primary boot drive which seems to require me making a USB boot disk using the Acer recovery tool.  Needless to say this is way more difficult than it seems it should be.  Anyway, when I run the Acer recovery tool, it gets to a window that says I need to enter a USB disk with at least 8GB free.  I enter a USB drive with 16 GB free and it will not recognize it.  I plugged in a USB with 64 GB and it recognized that, but I cannot use that drive because it has important files on it.  

 

Why does this process need to be so difficult?  

 

How can I create a USB recovery drive on my 16 GB USB drive?

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    plug your 16GB USB flash drive, press windows logo key + e

    right click your USB flash drive, click on Properties and check if NFTS formatted, if not right click it again and choose to format and choose NTFS, then try again to create your Acer recovery.

     

    I'm not an Acer employee.
  • Piecemaster
    Piecemaster Member Posts: 2 New User
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    Thanks, this worked.  You would thinknthe software would make it clear that the drive needed to be formatted NTFS.  

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    You welcome and I agree about the NTFS format.
    I'm not an Acer employee.