Complaint against ACER Repair

shantanuneema
shantanuneema Member Posts: 1 New User
edited March 2023 in 2017 Archives

Thinking about the worst repair experience till date. Thank you ACER, you beat all the competitors. I do not wish to say a lot bad but the acer repair center is just incompetent and dishonest. They dragged my auto shutdown issue until warranty get expires and now I have no means to contact them by chat or email. Only got a phone number from a repair center person who just say there is no problem and we have checked everything we can.

 

How can I lodge a complaint against ACER. Please let me know.

Answers

  • dougc
    dougc Member Posts: 82 Enthusiast WiFi Icon

    "...How can I lodge a complaint against ACER..."

     

    Obviously,   depends on where you reside and what consumer protection agencies exist within that jurisdiction (federally and regional)  !

     

    Make sure everything is well documented,  previous to presentation to any agency.

     

    Personally..... if your unit was in the shop when the warranty ran out it should still be their problem.   Even if back home and issue was uncorrected when.... at the very least customer recovery  gesture would be to replace unit   IMHO of course.

     

     

    Good Luck

    D'