Acer Aspire E5 Cannot Register Warranty

ChrisP516
ChrisP516 Member Posts: 1 New User
edited March 2023 in 2017 Archives

Hello, I have just recently purchased a new Acer Aspire E5 on Friday, September 1st, 2017.  With it I purchased a 1 year warranty, but every time I try to register the warranty it says the Serial Number does not exist.  I've ensured that the SN is correct multiple times, and when I even register the computer it is the correct number.  Any idea where I can get this issue resolved?  Thank you for yout ime.

Answers

  • Jose-Acer
    Jose-Acer Administrator Posts: 1,336 Community Administrator

    Hello @ChrisP516,

     

    I'm sorry that you're having issues registering your Aspire E5 laptop.  Can you please send me a PM with the S/N of your unit so I can look into this for you?

     

    Thanks,

    Acer-Jose