Acer Aspire E1-572 Laptop Motherboard NB.M8E11.002 replacement

sepul217
sepul217 Member Posts: 5 New User
edited March 2023 in 2017 Archives

Hi guys, 

 

My laptop not turning on any more. from the analysis looks like the MB not working (not sure what happend to it).

I tried to find a replacement with the same model and faced an issue , the price of the MB when trying to buy from Acer is more than the price of a new laptop...

which other MB models can fit my laptop ?  or where can I find a working MB that would work perfectly with my configuration ? 

 

Thanks

Michael 

 

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,019 Trailblazer

    Hello,

     

    Do you use the pre-installed version of Windows (shipped with the laptop and may be updated to Windows 10)?

    France
  • sepul217
    sepul217 Member Posts: 5 New User

    Hi , 

     

    Yes I updated to the win 10 , Pre installed it was WIn 8.1 .

     

    the problem is that the laptop stoped turning on. I'm able to hear the HDD making some sound but it is not booting(not even to the Acer logo screen).

     

     

  • laurent_14
    laurent_14 ACE Posts: 10,019 Trailblazer

    As you use the pre-installed version of Windows and updated, you have to buy the motherboard from an Acer partner/reseller.

    About the Windows OEM license:

    Spoiler
    "Generally, an end user can upgrade or replace all of the hardware components on a computer—except the motherboard—and still retain the license for the original Microsoft OEM operating system software. If the motherboard is upgraded or replaced for reasons other than a defect, then a new computer has been created. Microsoft OEM operating system software cannot be transferred to the new computer, and the license of new operating system software is required. If the motherboard is replaced because it is defective, you do not need to acquire a new operating system license for the PC as long as the replacement motherboard is the same make/model or the same manufacturer's replacement/equivalent, as defined by the manufacturer's warranty.

    The reason for this licensing rule primarily relates to the Microsoft Software License Terms and the support of the software covered by those terms. The Microsoft Software License Terms are a set of usage rights granted to the end user by the PC manufacturer, and relate only to rights for that software as installed on that particular PC. The system builder is required to support the software on the original PC. Understanding that end users, over time, upgrade their PCs with different components, Microsoft needed to have one base component "left standing" that would still define the original PC. Since the motherboard contains the CPU and is the "heart and soul" of the PC, when the motherboard is replaced (for reasons other than defect) a new PC is essentially created. The original system builder did not manufacture this new PC, and therefore cannot be expected to support it."

    Do you have the same issue by connecting an external monitor?

    France
  • sepul217
    sepul217 Member Posts: 5 New User

    Hi , 

     

    yes same issue  with external monitor as well, I tried to disconnect and change the Ram memory. when clicking on the power button the LED power indicator turning on but nothing else is. I'm able to hear the HDD trying to turn on but failing.

     

    the probelm that Acer asked me for +500$ for the part (not including labor) and a new laptop with similar spec cost 350$...

     

    its only 2.5 year old .

  • laurent_14
    laurent_14 ACE Posts: 10,019 Trailblazer

    Have you tried to "Clear CMOS" with the CMOS/RTC battery?

    France
  • sepul217
    sepul217 Member Posts: 5 New User

    I tried to find the battery the MB but could find it even after I completely disassembled it.

     

    any ideas?

  • sepul217
    sepul217 Member Posts: 5 New User

    are you sure that this is the same MB ?

    according to the details the Chipset is AMD....

    how can I be sure?