Desktops & All-In-Ones

[Juggernaut]

I recently purchased a Speedlink Spes clip-on microphone for use with my Packard Bell Imedia S2885 desktop (running Windows 8.1). When I try to configure it, however, I get either “The computer did not hear you” or “The computer did not hear you very clearly”. When I record my voice the sound is rather muffled. Under “Properties” I have volume set to 100% and boost set to maximum 30 dB. I have downloaded and installed the most recent driver from Packard Bell but it makes no difference. However, when I use the microphone with my Acer Aspire laptop it works perfectly. Can anyone suggest what I might be doing wrong with the desktop, please?

[laurent_14]

Hello,

Is your desktop connected to the ground of the wall outlet?

[Juggernaut]

Thanks for replying, Laurent. Sorry to be so obtuse, but I don't understand what "ground of the wall outlet" means. The computer is connected to the main electricity supply but I'm not sure if that's what you're asking, Could you rephrase your question, please.

[laurent_14]

Hello,

I don't know in which country you live. I give you an example with french wall outlets:

[Juggernaut]

Thanks, Laurent. Now I understand. I live in the UK and my desktop is connected to the wall socket with the usual thee-pin plug, so it is connected to earth (ground).

[laurent_14]

Hello,

Do you have the same issue when you connect the microphone to the rear input?

Note:

In electricity, the symbols are L(line), N(neutral), GND (ground).

[Juggernaut]

Hi again, Laurent. Yes, I've tried the rear input and it's still the same.

In the UK the symbols are L, N and E (for earth) as you can see from the attached scan of a card that is attached to plugs sold here:

[laurent_14]

Hello,

Thanks for the picture. Today I have learn something. For me Earth is our planet.

Have you tried this Microsoft Fix it? 

[Spartan1]

I'm wondering if the microphone is not compatible with the Packard Bell input.  Some microphones require a small voltage to make them work, i.e. an electrostatic mike.  Can you perhaps try a different microphone...?

[Juggernaut]

Thanks, Laurent. I tried Fix it and although it said the problem had been fixed, it hadn't; it's still the same.