Desktops & All-In-Ones

[freeza · Accepted solution]

Good day Mike

I emailed the driver. Please test and advise.

Regards,

Freeza

[mcampellone]

Everyone -

Freedom (freeza) is WONDERFUL - he sent me an email with two attachments; an ACE file and a ZIP file.  All I did with my unit, is I extracted the ZIP file and ran just the one setup.exe file in there.  That was it - the screen immediately came to life - no reboot or anything!

Now, WHY ON EARTH couldn't the Acer staff have been more helpful and just given me this tiny little file?  WHY did they want to charge me $99 for a single incident support for something so simple?  I am not happy with them.

I have purchased many Acer products before, but now I will stop.  Their service is just too poor for words - and I won't always find someone as helpful as Freedom (freeza) on the support board....

Anyway - folks, this is GREAT!!!

Have a beautiful day everyone, and a very Happy Holidays!

Mike

[freeza]

Thank you Mike...Much obliged!!!

Regards,

Freeza

[freeza]

Good day Apachemono

The driver will only work if Pen and Touch feature is there.

Regards,

Freeza

[APACHEMONO]

Oh I am so happy for you Mike...but at the same time still disappointment with myself cos I dont see Pen and Touch feature in the control panel of the ACER Z5600 ...!!! and I am lost?

Thanks for your help Freeza!

[freeza]

Good day Apachemono

I have placed an order for Z5600 so I can run a test. should receive the machine in the next 5-7 working days and it will take me 2 full days to run the test and I will let you know on outcome.

Regards

Freeza

[APACHEMONO]

Thank you very much Freeza, I'll keep waiting for your help. Also my environment is ACER Z5600 Windows 8 Enterprise 64bit.

Best Regards,

SP

[APACHEMONO]

Freeza any hope of finding a solution..?

I am thinking and thinking why wouldn't I find Pen and Tablet option in the Control Panel? Can the touchscreen go bad too ? I haven't tried with Windows 7 or Xp or any other falvor of Windows 8. I just tried Windows 8 Enterprice 64-bit...whereas for Mile its working great on Windows 8 Pro...but then he had that Pen and Touch options right from the beginning when he posted this OP.

[rickg100]

Hi Freeza,

I just bought a used AZ5101 and I plan to upgrade it to windows 8 as soon as I get it. Can you send me that driver, or provide a link to where I can grab it?

[Yves]

Hi,

I've the same trouble, may I get the 'magic driver' too ?