cb5-311 freezes and restarts

rpeterson2
rpeterson2 Member Posts: 1 New User
edited March 2023 in 2017 Archives

We have about 150 Chromebook 13 cb5-311 deployed. Users are reporting freezing, restarts. It has become more frequent in the last few weeks. We try complete wipe and restore, and issue presents itself after a few hours of use. These are managed devices (CDM.)

 

Anyone else seeing this? Any possible causes, solutions. Scaring the heck out of our IT department as the tickets are starting to pile up. More and more users reporting problems.

Answers