R11 (CB5-132T ) battery charge stops at 96%

LenaT
LenaT Member Posts: 1 New User
edited November 2023 in 2018 Archives

Hello,

 

I recently bought the chromebook R11 (CB5-132T-C7R5). After bringing it home, I let the battery drain to 0% (until the system shut down automatically) and charged it for a few hours.

I checked on the charge percentage a couple of times and noticed that it wouldn't budge past 96%. Since then, I have let it drain and recharge 2 more times and Powerwashed once but the result is the same... stops charging at 96%.

 

Also, I checked the battery health and is comes up to 93.98%. I'm not sure if this is a good or bad thing or if the number really even matters.

 

Any help in resolving this issue would be much appreciated!

Answers