[ISSUE] Chromebook 15

jef90294
jef90294 Member Posts: 1 New User

My chromebook, which i've had for about 2 months, decided yesterday to completely crash. It first started as a little flicker and then completely turned off. It took me about 10 minute of recycling power to finally get it to stay on past the log in screen. This problem seemed to have resolved itself except it left the screen in a light shade of green. Normally this wouldn't bother me too much but the longer it stays on the earlier images brought up on the screen are burned into the background and it makes watching videos or web browsing basically impossible.

 

I have had this model for 2 months now so it looks like I cannot return it to Amazon does anyone know a remedy for this?

Answers

  • billsey
    billsey ACE Posts: 31,647 Trailblazer

    Sounds very hardware-ish. I'd contact Acer for warranty support.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.