I need advice on recovering os on my 720 Chromebook.have already tried USB stick with recovery media

kh
kh Member Posts: 6 New User
edited March 2023 in 2017 Archives

I cannot recover 720 chrome book using recovery media on USB stick..any suggestions?thanks in advance

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    when you try to recover using the USB recover media, did you get any error message?

    I'm not an Acer employee.
  • halvorberg
    halvorberg Member Posts: 1 New User
  • billsey
    billsey ACE Posts: 31,454 Trailblazer

    What are the symptoms? Does it boot into recovery and not like your drive or does it not boot at all?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • kh
    kh Member Posts: 6 New User

    after loading usb recovery it verifies ]media then displays :AN UNEXPECTED ERROR HAS OCCURRED.....i have repeated this over and over with different media but always same result

  • kh
    kh Member Posts: 6 New User

    i will try your idea after creating new media with my new chroomebook....so far all have been made wiht windows vista thanks thinking positively

  • kh
    kh Member Posts: 6 New User

    it boots to recovery then displays :unexpected error:


    billsey wrote:

    What are the symptoms? Does it boot into recovery and not like your drive or does it not boot at all?


     

  • kh
    kh Member Posts: 6 New User

    now what? it cisplays {skip veriofication] then it went into verification tven though it also reads [verification disabled]

     

  • kh
    kh Member Posts: 6 New User

    got error code...it reads oxoo?

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    i think the problem is more related to an hardware issue on your Chromebook than the USB media itself.

     

    if you are still under warranty i suggest you to contact Acer support service.

    I'm not an Acer employee.