Chromebook 15 Webcam is not working...

Candice1101
Candice1101 Member Posts: 2 New User

I just purchased my Acer Chromebook 15 Yesterday on 7/16/15. When i got home amd started to play with it I noticed the camera isnt working. The app the computer came with will pop-up when you click it saying " Your camera is currently Unavailable." I have tried uninstalling it and installing a new app but none of them work. The Chromebook is not picking up any camera at all... but has a microphone... Can you help me??Screenshot 2015-07-17 at 6.53.41 PM.png

Answers

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder

    I am sorry to hear that the webcam on the new Chromebook is not working.

    You may go ahead and perfrom power wash and check the webcam  Power Wash

     

    Click the Kudos kudos-thumbs-up.pngto say “Thanks” for helping! select "Accept Solution" if your issue is resovled.

  • Candice1101
    Candice1101 Member Posts: 2 New User

    I tried and it still doesn't work