Acer 15 C910, screen is black. Power light on. What should I try?

wbsd113
wbsd113 Member Posts: 1 New User
edited March 2023 in 2017 Archives

Have Acer 15 C910. Screen is black when power on. The power button is on in front. Tried the hard reset (refresh plus power), nothing.

Suggestions?

 

Answers

  • billsey
    billsey ACE Posts: 31,719 Trailblazer

    Is the screen completely black or is the backlight on?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • mrtwmc
    mrtwmc Member Posts: 1 New User

    This is a known bug with this specific model.

     

    I've been worling with Google support for weeks on this.

       s/n: nxef3aa003*************

       acer c910 series, model zrf

     

    Here is Google's bug page for this issue.

     

    I would like as many people experiencing this issue as possible to click the star on Google's bug page for this issue.

    The more stars, the faster Google will fix it: https://bugs.chromium.org/p/chromium/issues/detail?id=704288#

     

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