Re: New out of the box Chromebook 11 displays "Chrome OS is missing or damaged"

Hakimah1222
Hakimah1222 Member Posts: 1 New User
Hello, I am having the same problem as mentioned. I just got my chromebook model CB3-111-C670 today from Amazon.com. Anyone have any suggestions or solutions other than returning it?

Answers

  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    Hi Hakimah1222,

     

    I moved your post as the previous thread was related to a different series of Chromebooks and I didn't want to confuse the issue.

     

    For yours, you can actually download and reinstall the Chrome OS with a 4GB Flash Drive. Take a look at this article and let me know if it helps. http://acer.custhelp.com/app/answers/detail/a_id/27646

     

    Thanks,
    Cory