I can't type in my password

pheadphones
pheadphones Member Posts: 1 New User

I updated my laptop to Windows 10 about two months ago. It's an acer aspire e 15. When I go to type in my password, it won't let me. The box is greyed out and I checked to make sure my keyboard was connected. I tried pressing esc multiple times, I also tried ctrl+alt-del, but that didn't work either. Does anyone have a solution to this issue?