A500 Locked

ENAR
ENAR Member Posts: 4 New User

When tryingto address a problem updating my A500 Android 4.03, somehow I locked the entire device. It comes up with the Android symbol seeking the password. However, when I put the password in, it says it is wrong.

 

I tried pressing the Reset button on the side, but that doesn't seem to have any effect.

 

How can I either enter some universal password, or completely reset the device to factory new settings?

 

Thanks.

Answers

  • billsey
    billsey ACE Posts: 31,672 Trailblazer

    You should be able to do a factory reset by downloading the OS image from the Acer support site (make sure to get the right one, it should match the current) then use the procedure for installing from a SD card. You will need a SD card, but the card can be reused for other purposes...

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