b1 a71 tablet - micro usb port for charging broken

jovicmcat
jovicmcat Member Posts: 1 New User

my acer b1 a71 micro usb port was broken  ( the inside part broke off )  can the actual usb port be be replaced with out actually replacing the whole board?

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

  • flourboy
    flourboy Member Posts: 1 New User

    I have an A1-810 with the same issue.  Is this a fixable item?  I have tried calling Ask Acer as well as the live chat and can not get anyone at either.  A Little help would be appreciated.

  • roadwarrior796
    roadwarrior796 Member Posts: 273 Practitioner WiFi Icon

    The repair requires the tablet to be opened and possibly the port needs to be re soldered and/or replaced, if the device is under warranty or the warranty has only recently expired I'd contact Acer for a repair. If it is out of warranty for some time you could have it repaired elsewhere.

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