Iconia one 10 A3-A40 won't download system update

oopsxp
oopsxp Member Posts: 2 New User
edited March 2023 in 2017 Archives

a New update message popup in this morning "A new system update is available (307 MB)" I try to dl the said update file, but which showed another message: " Acer Live Updater Failed to update due to network or server problem Please try again later. 0001:500"

 

I have already granted the Storage rights to the Acer Live Updater.

 

Please help.  Thanks.

 

Best Answer

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    reboot your tablet and try to do the update again, if it's not working, wait 1-2 days and try again; sometimes servers can be hit by heavy traffic.

    I'm not an Acer employee.
  • oopsxp
    oopsxp Member Posts: 2 New User

    I rebooted the device serval times, but still cannot connect to the acer server.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    wait a few days and retry

    I'm not an Acer employee.
  • Shuy3n
    Shuy3n Member Posts: 2 New User

    Similar issue on the b3-a30, do acer just flick their servers on for a few days a month or something ?

    even if that is so can we have a list of when we are able to connect to the servers, because waiting a few days to access a fiel that is on the internet seems like logic from the 90's surely bandwith isnt that expensive anymore