Setembro
IronFly wrote:
The strane thing is that Aussie unit has a different HardwareIDs compared to hardwareIDs listed on Acer drivers.
I'm suspecting an hardware problem on his 830 usb controller.
Aussie have you already updated to 4.4.2?
Hi IronFly,
No, I have not. The developer of Moon Reader, the app I use most, warned of a potential problem with KitKat. So far this USB problem is the only one I have and I do not want to do a major OS upgrade right now. After all, it was just born and may not be stable. I'll wait for a while.
Actually when I called Acer right after I purchased the unit and asked about the 4.4.2 the guy said that it is not stable yet...
Cheers!
Setembro
Me again,
I took the little thing to the retailer and they let me to connect to a Windows 8 PC (No Windows 7 anymore). Different PC, different OS, different cable and the same thing happened. W8 sees the device and Explorer displays half the folders. It may be then a hardware problem.
Back to Acer BSs... Will keep you posted.
Cheers!
Setembro
Please do keep us up to date. I'd love to find out what's causing it!
Setembro
Hi again,
This morning I called Acer again, for the last time I hope, and after explaining the problem again and again, I said that I was going to take the unit back for replacement. They gave me a reference number and off I went to the retailer.
Officeworks just looked at the receipt, the number given by Acer and brought another brand new unit.
i took it home, unpacked, connected the USB cable and voilá! All drivers installed the first time excepting the Android drivers that I installed manually from the Device Manager using the drivers that I downloaded from Acer and they are correct after all. Windows could not find them anywhere.
This time Windows even detected the USB Composite Device and installed the driver correctly. A new entry in Device Manager appeared: Android Tablet/Android Composite ADB Interface.
Yes, the ADB wasn't appearing before and now it is.
Browsing the files, I could see every single folder from the external SD card, more than 500 folders, no problems, the first time.
I believe my problem has been solved replacing the unit but I will not play the trumpets just yet. I am through the process of putting everything that I had back in the unit. I had done an app backup making things easier. Updates are a pain. Will keep you posted if anything changes.
Definitely, the old unit has an issue with the USB related circuitry. Their problem now...
Cheers!
Setembro - editado pela última vez Setembro
Good to hear that you solved.
Setembro
Ah, good! It was a hardware faullt with the USB port then.
Setembro - editado pela última vez Setembro
Ha!
Sorry guys but it has not been fixed, believe it or not!
Turned it on and connected it this morning to my PC and I can't see even the main folder eBooks anymore. I can see other folders in the sd external but not the one I created and could see yesterday for the first time. And yes, they are there. I can access them using the WiFi...
I give up! Thanks to all for the suggestions and assistance.
Cheers!
Setembro
Argh...it's a period of crazy things about technology. ![]()
Setembro
I agree mate, but USB technology 2.0 has been established and reliable for years. Beats me why this particluar MB presents this bug. It looks like I am the only one suffering from it? Well, I do not need it really at this stage as long as I have the WiFi working...
By the way, how do you mark the messages "as solved" or "geve up"?
Setembro
Aussie wrote:By the way, how do you mark the messages "as solved" or "geve up"?
We'll have to ask the moderators to add the 'I give up' button. ![]()
United States
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