Acer Z520 - automatically shutting down

dasdeb
dasdeb Member Posts: 3 New User
edited March 2023 in 2017 Archives

My Acer Z520 keeps shutting down although the battery charges are around 35% or more - please can anybody suggest what to do asap?

 

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    you can try to charge it when powered off and check if it fixes your issue or you will need to try a factory data reset (backup all your data first)

    settings/backup & reset - factory data reset

     

    I'm not an Acer employee.
  • doremi2
    doremi2 Member Posts: 1 New User
    just the same I also encountered the same problem, mine is shutting down at 70% why does this acer liquid model z520 does this?