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Regular Visitor
joeyc
Posts: 4
Registered: ‎03-23-2013

Acer Iconia B1 screen not rotating!!!!

Ok so until today my Acer Iconia B1 has had no problems whatsoever with automatic screen rotation. Now though it is stuck in portrait mode and when I turn the tablet on it's side to make it turn to landscape it does nothing. No matter how many times I adjust the screen orientation settings from lock to automatic it still doesn't do anything.

 

I have tried a factory reset and this has not sorted the issue either. 

 

I have checked that the accelerometor is working by downloading an app to test it and it is working fine.

 

How do I sort this issue out? This is really inconvenient for reading PDF files/browsing the internet and I am really dissappointed that a device that I have had for just over 4 weeks is now having problems like this.

Regular Visitor
ackrantz11
Posts: 2
Registered: ‎03-30-2013

Re: Acer Iconia B1 screen not rotating!!!!

My Iconia A200 started doing the same thing yesterday out of nowhere.  Not sure why.  No settings were changed, it just stopped rotating.  Anyone have any ideas??

Regular Visitor
lnorth365
Posts: 4
Registered: ‎03-31-2013

Re: Acer Iconia B1 screen not rotating!!!!

Hello ,

 

I had the same problem. Problem Solved!!!!!

 

page 14 of the user guide which can be downloaded from:

 

http://global-download.acer.com/GDFiles/Document/User%20Manual/User%20Manual_Acer_1.0_A_A.pdf?acerid...

 

 

 

There is a switch/icon in the notification area at the top of the screen which allows you to lock or unlock the rotation.

 

i guess it defaults to locked in portrait.

 

Larry North

 

Regular Visitor
joeyc
Posts: 4
Registered: ‎03-23-2013

Re: Acer Iconia B1 screen not rotating!!!!

Larry I already said in my post that I had done that and it still doesn't work.

Anyone got any other ideas?
Regular Visitor
timowers
Posts: 3
Registered: ‎04-02-2013

Re: Acer Iconia B1 screen not rotating!!!!

The following screen rotation setting seems to override (and be indpendant from) the icon in the pull-down area at the top of the screen:

 

  1. Go into Settings.
  2. Go into Accesability (in the 'System' section)
  3. Check the auto-rotate screen option.

HTH,

Tim.

Regular Visitor
engineer44432
Posts: 2
Registered: ‎04-16-2013

Re: Acer Iconia B1 screen not rotating!!!!

brilliant, thank you

Regular Visitor
joeyc
Posts: 4
Registered: ‎03-23-2013

Re: Acer Iconia B1 screen not rotating!!!!

It turned out my Iconia B1 had an issue with the motherboard. Acer sent a courier to collect it and they repaired it and had it back to me within 5 days.

 

I was happy, until I found out that it now has a big scratch on it that wasn't there before (like someone has taken one of those maths compasses you get in school to the back of it).

 

According to the UPS guy who collected it this has happened to a lot of Acer products over the years while he has worked for UPS.

 

For those looking at these forums doing research before buying an Acer tablet, my advice would be to go with another brand. Acer just aren't worth the hassle and their products are clearly of an inferior quality to many other brands out there (including other budget brands).

Ally
MartinF
Posts: 50
Registered: ‎12-12-2012

Re: Acer Iconia B1 screen not rotating!!!!

Sorry to hear of the damage to your tablet Joey, thats not good news at all.

Could be an honest mistake or the repair tech was having a bad day.. in any case, not acceptable!

 

What country are you in?

Note: While I am an Acer employee or contracted employee, my contributions to Acer Community are my own and not representative of Acer or its views.
Regular Visitor
joeyc
Posts: 4
Registered: ‎03-23-2013

Re: Acer Iconia B1 screen not rotating!!!!

I'm in the UK.
Ally
MartinF
Posts: 50
Registered: ‎12-12-2012

Re: Acer Iconia B1 screen not rotating!!!!

Ok cool, you have a PM.

 

Thanks

Note: While I am an Acer employee or contracted employee, my contributions to Acer Community are my own and not representative of Acer or its views.
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