Acer B1-810 tablet. Wifi button grayed out.

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Britprius
Britprius Member Posts: 1 New User

The tablet has been back for service twice for this issue. Sometimes the button can be moved to the on possition, but it does not turn blue. The next screen says turning on wifi with it shown turned off at the top of the screen, but it never turns on. A factory reset does not help.

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon
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    Britprius,

     

    If you have performed a factory reset and the option is still grayed out that is a concern.

     

    I wish there was something that I could do to help, but as I am in the United States the only recommendation I can provide would be to contact the Acer technical support in your area and discuss options with them.