Lollipop update for Acer Liquid Z520

ubuntuser
ubuntuser Member Posts: 12

Tinkerer

Does anyone know when will be Lollipop Update for Acer Liquid Z520? I read on some forums that it will come soon but I didn't get update on my smartphone.

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Answers

  • ubuntuser
    ubuntuser Member Posts: 12

    Tinkerer

    I bought this phone last month because I expected Lollipop update, but as I can see this phone will not get it. That is not Ok.
  • wimmeeus
    wimmeeus Member Posts: 7 New User
    Reaction by Email ( Freddy ) ( 10.16.2015 15:00 ) Best customer, It is expected that more updates will start before the end of this month. This goes in batches, so that you can then upgrade directly is the question. I would ask you to have patience . We apologize for the inconvenience. Hoping to have informed you sufficiently , Sincerely, Freddy agent | Contact Center Acer Benelux
  • hermes83
    hermes83 Member Posts: 2 New User

    Hi

    Actually the update server http://ws.gtm.acer.com/ report the error "HTTP Error 503. The service is unavailable.

    Into the phone Acer Live Updater report the server error "0001:503"

    Please fix, it's embarrassing.

     

    Today 21 november 2015 no update is still available, I wonder if it'll ever be there.  

  • wimmeeus
    wimmeeus Member Posts: 7 New User
    Acer has said that there are no more updates will be published for this unit. (Acer Liquid Z520).
  • hermes83
    hermes83 Member Posts: 2 New User

    the current buyer said he will not buy Acer products anymore. No one that he know will buy Acer thanks to his suggestion.
    Thank you so much

  • firewall26
    firewall26 Member Posts: 1 New User
    My acer liquid z520 doesnt increase battery power while charging. i bought it last july. What is the possible problem and solution?
  • ubuntuser
    ubuntuser Member Posts: 12

    Tinkerer

    I am very disappointed customer. Probably, I will not buy any Acer product anymore. This is my first Acer product. I bought z520 because I thought that Acer is not like other companies and I thought Acer take care about their customers but I was wrong. Acer doesn't provide updates for own products just like others.
  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    hermes83,

     

    If you have not checked as of today please do so, the Z520 we have here is updating okay, I just asked it to update and it started a download.

  • wimmeeus
    wimmeeus Member Posts: 7 New User
    @ Acer-Justin, Is there a update to android lollipop?
  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    wimmeeus,

     

    Yes, according to what I am told it was slated for the October/November time frame.

  • ubuntuser
    ubuntuser Member Posts: 12

    Tinkerer

    @Acer-Justin If it is true, I will work marketing for Acer for free. Smiley Happy Word-of-mouth marketing. Smiley Very Happy But why I don't get that update in live updater on phone? I just tried from  Acer live updater and I got message "Your device is up to date".

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    ubuntuser,

     

    As I am in North America I cannot verify why it would be not updating anywhere else, I will ask around though.

  • ubuntuser
    ubuntuser Member Posts: 12

    Tinkerer

    @Acer-Justin Tnx for reply. I'm from Serbia, and it would be so great if update will come soon for Serbian customers. If you have and when you have some info pls share here.

  • ubuntuser
    ubuntuser Member Posts: 12

    Tinkerer

    And just to report, Acer Live Updater works from time to time. Error 0001:503 is there often.

  • wimmeeus
    wimmeeus Member Posts: 7 New User
    @ Acer-Justin, I had a mail from acer 2 weeks ago, and they told me that they don't update the Acer Liquid Z520 to android Lollipop.
  • ubuntuser
    ubuntuser Member Posts: 12

    Tinkerer

    And what is true now? I'm confused. Is there Lollipop update for Acer Liquid z520 or not?
  • wimmeeus
    wimmeeus Member Posts: 7 New User

    Tinkerer,

    I sent you a PM with the mail from acer.

  • ubuntuser
    ubuntuser Member Posts: 12

    Tinkerer

    @wimmeeus I saw that pm. I don't understand, Acer sent you mail like that, but here @Acer-Justin said update had came already in North America. Maybe, update is only for North America. :-(
  • wimmeeus
    wimmeeus Member Posts: 7 New User
    acer has a other model, the Z530 with android lollipop, and we, with the Z520, we don't get a update to android Lollipop. (marketing)
  • ubuntuser
    ubuntuser Member Posts: 12

    Tinkerer

    @wimmeeus I would like @Acer-Justin to reply what is realy true? Is there Lollipop update for Acer Liquid z520 or not? No z530, no other models, we talk about z520.