Acer liquid z520

wazaly
wazaly Member Posts: 1 New User
edited March 2023 in 2017 Archives
good morning I have a question I have an Acer Liquid Z520 phone but got there now if I did but just to have standing with a big problem, he is still out while my battery is full after startup, only 1% of my battery this can be a software fault or it's my battery, I got this phone less than a year, I hope you can help me because I'm not here well I have already put my phone back to factory settings but that does not help

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    you can try to charge it when powered off and check if the battery sensor er-calibrate.

    if not, can be battery controller issue and only Acer service can fix it.

    I'm not an Acer employee.
  • Dastan
    Dastan Member Posts: 5 New User

    Hello wazaly,

     

    This problem is issued by the motherboard. you need to give it to an acer service to change it.

     

    Good luck!

    Dastan