hi can anyone help me with dvd/cd drive not connected with code 45

unhappy55
unhappy55 Member Posts: 5 New User

i have an all in one and in march i noticed that the dvd drive was showing up under the hidden part in the device manager saying not connected and error code 45.  the driver for it is the latest version. i had brought it in for service just before the warranty expired.

all they did was replace the motherboard and 2 cables for the hard drive and reinstalled windows 8.1.

it worked for a short while then stopped working.  i recently tried a factory reset and did all the updates but it still does not work...says not connected.