Acer Aspire Z1 601 Wifi Disappeared

Pogo
Pogo Member Posts: 1 New User
edited March 2023 in 2017 Archives

Hi,

 

I have an Acer Aspire Z1 601 - the machine had been left on overnight and when returning to the machine I noted that the screen was black, I had to switch the power on and off to get back to normal. When back at the desktop I noted there was no internet access with a red flag through the internet ican at the taskbar though there was no wifi icon.

 

After running the troublshooter which advised me that a network cable was unplugged, I realised at this point that the lack of wifi was the issue.

 

I had went to Device Manager and notd that there was a hidden entry for wifi under Network Adapters. I opted to uninstall the wifi component also selecting remove drivers from the system.

 

The problem I have now is that I cannot get the wifi icon to appear in Device Manager, I have reinstalled the wifi\network drivers rebooted etc but still no wifi.

 

Is the network card replaceable? would replacing the network card solve my no wifi issue?

 

Or am I completely missing something simple?

 

Appreciate your advice

 

Kind regards

 

David

Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,086 Trailblazer

    Hi,

    You could try disconnecting mains, remove any other cables or USB connections(if you have), press the Power button for few seconds and leave the PC to rest for a while, then reconnect the mains and try starting.

    If you are using only WiFi, disble the Ethernet connection in Network and sharing centre, go to Network Sharing centre, right click Ethernet and disable it.

    Capture.JPG

  • doughjohn
    doughjohn Member Posts: 353 Mr. Fixit WiFi Icon

    Hi

     

    image

    The above lists MAC addresses and should show the devices, my 3 are Ethernet and Bluetooth disconnected and WiFi present.

     

    netsh wlan show drivers

     

    C:\WINDOWS\system32>netsh wlan show drivers

    Interface name: WiFi

        Driver                    : Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter
        Vendor                    : Realtek Semiconductor Corp.
        Provider                  : Realtek Semiconductor Corp.
        Date                      : 03/05/2017
        Version                   : 2023.54.331.2017
        INF file                  : oem16.inf
        Type                      : Native Wi-Fi Driver
        Radio types supported     : 802.11n 802.11g 802.11b
        FIPS 140-2 mode supported : Yes
        802.11w Management Frame Protection supported : Yes
        Hosted network supported  : No
        Authentication and cipher supported in infrastructure mode:

     

    and lots more besides.


    netsh wlan show interfaces

    C:\WINDOWS\system32>netsh wlan show interfaces

    There is 1 interface on the system:

        Name                   : WiFi
        Description            : Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter
        GUID                   : fe8c17aa-1613-4f0a-9bbf-4344b97cb399
        Physical address       : 48:e2:44:54:66:27
        State                  : connected
        SSID                   : mywhiffyWiFi
        BSSID                  : 10:00:00:00:00:00
        Network type           : Infrastructure
        Radio type             : 802.11n
        Authentication         : WPA2-Personal
        Cipher                 : CCMP
        Connection mode        : Auto Connect
        Channel                : 6
        Receive rate (Mbps)    : 72
        Transmit rate (Mbps)   : 72
        Signal                 : 80%
        Profile                : mywhiffyWiFi

        Hosted network status  : Not available

     

     

     

    From the above you can hopefully post some relevant info.  Then we go from there.