ePower Management and Windows 7 Update (March 12, 2013)

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47servi
47servi Member Posts: 3 New User

Has anyone else had a compatibility message for the ePower Management with the most recent Windows 7 update.  Acer's response was to send the laptop in...Right.

Best Answer

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator
    Answer ✓
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    Acer is aware of the issue that has been reported and has been working with Microsoft on a resolution. The link to the update should be working now, however, you may need to restart your system for the update to install correctly. If you are still having problems, Acer has posted these updates on our site for downloading. You can find a link to download the updates at our support article http://acer.custhelp.com/app/answers/detail/a_id/29568. If you are still having problems, please continue to post and we will assist in any way we can.

Answers

  • ChrisKhatan
    ChrisKhatan Member Posts: 1 New User
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    Yes, I got this problem today - exactly the same. Clicking the "online solutions" button did absolutely nothing. 

  • jdwynar
    jdwynar Member Posts: 2 New User
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    Dido. Same for me. I quess they are suppose to shut down march 12, 2013

  • nonpop
    nonpop Member Posts: 3 New User
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    Same issue with my pair of Aspire S3-951 ultrabooks at the same time.

    Win 7 home premium.

     

    Come on Acer, you have a problem brewing.

  • Veertje
    Veertje Member Posts: 2 New User
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    Please help me....same problem....do not know what to do???

  • 47servi
    47servi Member Posts: 3 New User
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    It looks like many are having the same problem.  I seen several other post with the same problem.

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator
    Answer ✓
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    Acer is aware of the issue that has been reported and has been working with Microsoft on a resolution. The link to the update should be working now, however, you may need to restart your system for the update to install correctly. If you are still having problems, Acer has posted these updates on our site for downloading. You can find a link to download the updates at our support article http://acer.custhelp.com/app/answers/detail/a_id/29568. If you are still having problems, please continue to post and we will assist in any way we can.

  • Veertje
    Veertje Member Posts: 2 New User
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    Thnx. wSmiley Happyorks fantastic!

  • 47servi
    47servi Member Posts: 3 New User
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    I replied to Blayn private message but I wanted to let everyone know this fix works!!  Thanks to Blayn and the patch writers.

  • nonpop
    nonpop Member Posts: 3 New User
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    It works.

    Download the update, run it, let it install (can just there doing nothing for a bit).

    Then when it says it is finished, reboot. The error goes away.

     

    Seems to all good.

     

    Job well done Acer.

  • cmb01
    cmb01 Member Posts: 2 New User
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    Patch links not working today, March 18, 2013. Getting 404-File or directory not found messages behind both links. 

  • cmb01
    cmb01 Member Posts: 2 New User
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    Patch links working now. Downloaded, installed, and working just fine. Thank you for the patch.

  • Mike2565
    Mike2565 Member Posts: 1 New User
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    Thanks it works it dont show i anymore...

  • klint94
    klint94 Member Posts: 1 New User
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    probleme de surchaufe

  • GALA
    GALA Member Posts: 1 New User
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  • oday73
    oday73 Member Posts: 1 New User
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    thanks

  • emre1905
    emre1905 Member Posts: 1 New User
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    nnk

  • MarceloConrado
    MarceloConrado Member Posts: 1 New User
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    A Mensagem foi embora (It goes out)Espero que não esteja apenas oculta, só oculta !

     

    De qualquer forma Thank's, aparectamente resolvido.

This discussion has been closed.