Let's Get Social!
Ask our members for help or assist others.
You are all welcome at Acer Community!
The content on this page may be out-of-date or have been superseded by newer information, and links on this page to other sites may not work. This page has been archived for future reference.
My laptop freeze when i m connected to the internet(wi-fi, ethernet), i can't do anything, the screen freeze, mouse, ctr+alt+del doesn't work, i have a acer aspire v5-552G-8409 with windows 8 but when i'm not connected the freeze doesn't occur.
Can you help me please?
PS: i've updated all the drivers from Acer.com corresponding for my laptop but that don't change anything.
Help, mine does the same thing. I've tried numerous things, but it still freezes. The most was 8 times in 4 hours.
i've been having the same problems, right out of the box. Staples replaced it. New one was running fine for about 3 months, same problem happening again!
Hi everyone! sorry for the late feedback, but i think i found a solution: I just disabled my ethernet device in device manager, since i haven't encountered any problems, no more freeze.
The only thing is now i have only the Wi-fi to connect on the internet, but i just get used to it.
Just wondering if anyone can verifty if diabling the ethernet device works for this issue. I too, am suffering from a locked up laptop, mostly when im downloading or installing something. Its like everytime i ask the hard disk drive to do a little work, it fails on me and locks up completely.