The content on this page may be out-of-date or have been superseded by newer information, and links on this page to other sites may not work. This page has been archived for future reference.
03-16-2013 12:12 AM
Error msg says: Known compatibility issue with Acer Updater and your version of Windows.
C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
I am using Win 7 64bit for several years now and have not had this problem.???
03-16-2013 10:57 AM
I have 5755g Aspire and i've seen the same dialog box. But my model is not included in the patches suggested by Acer-Blayn in download the update ant also is not opening any windows (point2) and i cannot get to point 3, so howcan i fix these probelm?
03-16-2013 12:55 PM
I have the same message in a very similar situation (long term used 64x machine, with Win7) right after te Win7 update.
What can I do ?
03-16-2013 05:49 PM
This seems to be the same Acer Power Management problem "Pickles" and a couple of other users have reported. It does not look like Acer has responded to any of the 723 +++ inquiries about this problem. This message appeared after the latest Microsoft updates and I am experiencing some instability when on the Internet .
WHERE ARE YOU ACER? Microsoft thinks this is an Acer issue and not a Microsoft issue.
03-16-2013 06:51 PM
I keep getting a message onscreen about Acer Updater and known compatibility issues.
Can you explain what this means and what I need to do?
03-16-2013 10:31 PM - last edited on 03-16-2013 11:48 PM by ElizabethS
My product number is not listed in the update compatabilty package. They say to try Update Hotfix? I am afraid to try this as it could hurt my computer. Did you try it? Have you used Update Hotfix? Ray *please let me know as I am so frustrated.