Let's Get Social!
Ask our members for help or assist others.
You are all welcome at Acer Community!
The content on this page may be out-of-date or have been superseded by newer information, and links on this page to other sites may not work. This page has been archived for future reference.
03-14-2013 07:31 AM
I've had my laptop for 2 years and often the internet explorer just stops working. This morning a message came up once i turned it on that said there is Acer compatibility issues and there was no known diagnostic fix - help!
03-14-2013 08:27 AM
After upgrading (from W Vista to W 7) my Acer Aspire 9410 I lost Acer Empowering Technology.
Now I have installes W 8. How can I reinstall AET ?
03-14-2013 09:11 AM
Same issue with my Acer Aspire 5253 just this morning. When i click on "find online solution" it says that there is no solution and that windows will notify me when there is one. When i went to the Acer support it says to click on the "download Updater Hotfix" But that screen never comes up. Very frustrated. Acer needs to get their **bleep** together and address this issue.
03-14-2013 02:21 PM
Acer is aware of the issue that has been reported and has been working with Microsoft on a resolution. The link to the update should be working now, however, you may need to restart your system for the update to install correctly. If you are still having problems, Acer has posted these updates on our site for downloading. You can find a link to download the updates at our support article http://acer.custhelp.com/app/answers/detail/a_id/2
03-14-2013 07:52 PM
Every time i re-boot a window pops up saying Acer needs to upgrade, but there is compatability issues with the windows i am running and to contact Acer for the safe upgrade. Can you help me? Thank you, Chris......
03-14-2013 07:58 PM
Amen to that. I just posted the same. Tried calling 3 times, but i could'nt understand any of them. Terrible english. Need to put that automated lady on there. MAN!!! My Norton360 alrted me to the problem now. So Acer better get cracking.
03-14-2013 10:03 PM
Received message from Windows that Program:
They did not have a fix for it but Acer did. Please advise.
03-15-2013 05:28 PM
I have an Acer Aspire 5733z series and I had an update that couldn't update because it's not compatible with windows 7. What do I need to do?