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Topic

Tinkerer
Posts: 2
Accepted Solution

Acer Update compatability issue

Windows just did a major update on my Win7 machine and I get a message box saying that Acer Updater is not compatable with this version of windows and I need to contact Acer for a solution. Laptop is out of warrenty so I cannot get anywhere with tech support by email. Any suggestions?

Acer Technician
Posts: 1,886

Re: Acer Update compatability issue

Acer is aware of the issue that has been reported and has been working with Microsoft on a resolution. The link to the update should be working now, however, you may need to restart your system for the update to install correctly. If you are still having problems, Acer has posted these updates on our site for downloading. You can find a link to download the updates at our support article http://acer.custhelp.com/app/answers/detail/a_id/29568. If you are still having problems, please continue to post and we will assist in any way we can.

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All Replies to this Topic
New User
Posts: 2

update said my Acer 5253 was incompatible with Windows 7, didn't tell me what was incompatible.

I downloaded updates restarted, says that my Acer 5253 is not compatible with Windows 7.
Doesn't say how it's incompatible. What do I do/

New User
Posts: 1

Acer Aspire 5733z windows 7 laptop will not boot up after a windows update.

 
New User
Posts: 2

acer 5750 win 7 getting known issue warning about windows updater

acer 5750 win 7 getting known issue warning about windows updater. Instructed to look for fix by acer? Is there a fix? I see lots of discussion online about acer's freezing or not booting after win updates and I am looking to avoid a problem.

New User
Posts: 1

How do I get rid of the pop up regarding Compatibility issues with Acer Updater and Windows7.

This annoying pop up started after the latest Windows updates. When I check the "check for solutions online" button it says there are no solutions available and to check with Acer. 

New User
Posts: 1

Re: Acer Update compatability issue

Sorry no solution but exactly the same with my Acer 5749 - keen for an answer 

New User
Posts: 1

Re: Acer Update compatability issue

me too..same problem

Tinkerer
Posts: 2

Re: Acer Update compatability issue

I am guessing this has somethng to do with Windows including IE10 as part of the latest update packet. I have never had this issue before Smiley Sad

New User
Posts: 3

Re: Acer Update compatability issue

Same problem here. Win 7 Home premium, Aspire S3-961.

Each time I cancel the pop-up it just comes back on restart.

 

 

 

 

New User
Posts: 3

Re: Acer Update compatability issue

sAME PROBLEM WITH aSPIRE aCER 5750

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