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12-05-2012 10:46 PM
I received my new purchase of the Acer Aspire XC600 today. This machine comes with Windows 8 preinstalled, but for various reasons I do not want to use Windows 8, and instead my own licensed copy of Windows 7 x64 Professional. I had checked the Acer forums and support site to see if there were any reported reasons that the XC600 would not work with Windows 7 and for drivers. I could find plenty of drivers and no reason it should not work. So I purchased the box.
Unfortunately, the windows 7 install hangs in the same place every time (using safe mode this is on/after loading "disk.sys").
After doing some general searching of the internet for this problem, I have made changes to the BIOS to put the SATA in IDE mode and disabling non-essential peripherals such as the sound system.
I also disconnected all devices except for the keyboard, mouse and monitor.
To no avail however, the install still hangs in exactly the same place.
I think its reasonable to assume it is a problem with the disk system but have very few BIOS settings to change other than what I have already done. I cannot reach the point during Windows install where I can add my own drivers. There is also some indication that the systems that come with Windows 8 pre-installed have different BIOS to those with Windows 7.
I think I can safely rule out any hardware problems; not only is the system new but the Windows 8 pre-install does seem to work without problems.
Has anyone else seen this problem, managed to do this successfully or have any other suggestions of things I could try? I would be very disappointed to have to return this unit if I can't use Windows 7!
Many thanks in advance.
12-05-2012 11:18 PM - edited 12-05-2012 11:20 PM
Windows 8 doesnt have nothing with BIOS, its only Hard Disk.
I dont know if you want keep windows 8 recovery partition, if not you need to download some partition manager in Dos mode, and clear whole Hard Drive( delete every partitions) and make only one with ntfs system files. Than you should be able to install windows 7.
But the best way will be if you can get some spare, clean Hard Drive and install windows 7 on it, than you will be know what to do next Other way, if you delete all partitions, you dont will be able to install win7 , and it will be a problem, cuz cant back to 8:/
''Disk.sys with description PnP Disk Driver is a driver file from company Microsoft Corporation belonging to product Microsoft® Windows® Operating System.
The file is digitally signed from Microsoft Windows - Microsoft Time-Stamp Service
We do not recommend removing digitally signed files from Microsoft Windows''
12-18-2012 11:52 AM
I am trying to do the same thing, but to no avail.
I have a clean hard disk and DVD of windows. I have changed the bios to boot from DVD and I get as far as the 'starting windows' screen and then nothing. Have you Amy ideas?
12-18-2012 11:55 PM - edited 12-19-2012 07:55 AM
I have exactly the same problem! I want to have Windows 7 on my XC600 too..
When I try to install Windows 7 it is loading the files and than it freezes...
Secure boot is off. And I deleted all the partitions except for the C drive.
Hope someone has the solution :-)
12-22-2012 01:28 PM
I'm also having the same problem.
I've tried various versions of windows 7, all legitamate copies. None of them pass this point.
Also, how long did it take everyone to find the power on button? I think I spent about 5 minutes trying to find it! I must be getting old if I can't even find the power switch!
12-23-2012 04:44 PM
Downgrading from one windows os to another has always presented some issues. Microsoft does not like to see the end user downgrading for many different reasons. That aside, the most sure fire method is to use Darik's Boot And Nuke. This will totally erase your hard drive and restore it to blank as if you just bought it. After this, you can install Windows 7 on your drive as if it was a fresh install. Another method I found to be pretty reliable is to reformat your drive with an old Windows XP disc first. Windows 7 has a rather poor formatting tool whereas XP has a great one. Just insert the XP disc. choose to install the os, custom of course, and then format the drive. When format is complete, yank the disc out and pop in Win 7, and install as normal. Should work. Any other questions, let me know.
01-08-2013 02:48 AM - edited 01-08-2013 02:51 AM
I too am having the same problem. Its got me stumped, and burning the midnight oil.
I have so far tried the following, with no joy:
1) Cleaned (diskpart- "clean" command) the disk & formatted to one partition using another computer.
2) Reset the XC600 BIOS, switched the hard disk to IDE mode, and switched off secure boot policy in BIOS.
3) Tried booting with DBAN disc, but the XC600 does not even boot from the disc (it doesn't see it as a bootable CD, even though my other computers see it and boot from it no problem). The disc brand is TDK and is brand new.
4) Tried booting from a windows xp pro disc (different brand of CD) and again, the XC600 does not even pick it up as a bootable disc, even though my other computers pick it up as a bootable disc no problem.
Everytime I boot with the Windows 7 x64 Home Premium OEM SP1 disc, it looks like its going to go into windows setup (bar goes across) but then freezes as the dots are coming together to form the windows logo.
Some possible solutions I am going to try:
1) Integrate the Windows 7 64bit SATA AHCI drivers from Acer drivers site into a windows 7 disc using rt7lite.
2) Install Windows 7 onto the drive using another intel multicore computer and place the drive back into the XC600 after windows has been installed. Not the cleanest of solutions, but should be ok once the right drivers are installed.
3) Install the latest BIOS update.
4) Throw the computer out of the window, at least this way it will see a working window for a brief second before it smashes on the ground.
01-08-2013 10:39 AM
Trye this one
If the customer wishes to disable EFI they should follow the steps below.
1) Enter BIOS Setup by pressing F2 during POST.
2) Select Boot.
3) Select Boot Device Priority.
4) You will see the following information:
1st Boot Device [1st FLOPPY DRIVE]
2nd Boot Device [CDROMM-ATAPI CD-]
3rd Boot Device [Network:IBA GE Slo]
4th Boot Device [EFI Boot Manager]
5) Move the cursor to EFI Boot Manager and press Enter. Then, you can select Disabled.
6) Press F10 to save your setting before exit from BIOS Setupnizing more 3rd party PS/2 and USB devices.
01-10-2013 01:37 PM
There isn't an EFI option in this XC600 BIOS. I'm wondering if this is simply an oversight on Acer's behalf. It shouldn't be anywhere near as difficult as this to install a different OS.
Very tempting to just send this computer back. In fact, that is what I will do, life is too short !
01-10-2013 04:03 PM
Another thing to add to this whole fiasco, is that the XC600 won't recognise most of my dvd's/cd's as bootable discs including the following:
1) windows xp pro/home
2) dariks boot and nuke
3) windows 8 dvd retail
The only thing it seems to recognise (as a boot up disc) is my windows 7 disc, which of course it crashes on setup.
I don't believe there is anything wrong with the optical drive as it was reading all discs (and burning them) fine when windows 8 was working on the system.
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