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Topic

Regular Visitor
tiethilo
Posts: 4

wireless button windows 7 travelmate 6292

[ Edited ]

notebook came with xp, just installed win 7 for the first time (3 years later). wireless button doesn't work, driver is updated to latest version, wireless connection troubleshooter says 'wireless capability is turned off'. manual and all forums point towards the button as the only way to enable wifi, the network center's disable/enable function for wifi has no effect.

 

how do i get this button to work in win 7?

also tried launch manager to no avail. doesn't seem to govern this button.

 

thx!

Acer Technician
Acer-Tommy
Posts: 6,351

Re: wireless button windows 7 travelmate 6292

I'm going to assume the wireless adapter is listed in Device Manager.

Have you tried uninstalling and reinstalling there?

 

Launch manager should control the button.

 

Also, you may want to get Acer Updater from the Driver page, just to see if there are any updates there.

 

 

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Regular Visitor
tiethilo
Posts: 4

Re: wireless button windows 7 travelmate 6292

yes, it's listed there. i uninstalled it and got the latest version from intel (acer doesn't offer it on the x64 page). no success.

 

the launch manager seems to control all the other buttons like P, e, browser etc, but doesn't mention the wifi button (or bluetooth).

 

acer update doesn't find any updates.

 

thx for your help!

Acer Technician
Acer-Tommy
Posts: 6,351

Re: wireless button windows 7 travelmate 6292

Any driver not listed on the Windows 7 downloads would be because it is installed by the operating system.

Getting an updated driver from Intel works as well.

 

That the driver installed is good, but it's troubling that you're unable to active the card.

It's not disabled in Device Manager?

and it was working in Windows XP and turned ON when you did the upgrade?

Important Links: Global Support Pages | Knowledge Base Articles
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Regular Visitor
tiethilo
Posts: 4

Re: wireless button windows 7 travelmate 6292

i didn't do an upgrade, but wiped and installed win7 from scratch. shouldn't make a difference tho, right? it did work in XP (which was the installation the laptop came with). it is not disabled either. the diagnostic tool correctly identifies the button to be the issue. but pushing it does nothing. is there a trick with the launch manager to activate those buttons (bluetooth as well)?

 

THX, Tommy!

Acer Technician
Acer-Tommy
Posts: 6,351

Re: wireless button windows 7 travelmate 6292

Correct, installed / upgraded.

There is no particular "trick" to using Launch Manager, and it should work.

 

 

Does the 'e' button work to launch the Empowering Technology toolbar?

 

Does the light ever come on for the wireless or bluetooth?

Important Links: Global Support Pages | Knowledge Base Articles
Remember to mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will make it easier for others to find the same information. Use the kudos-thumbs-up.png Give Kudos button to offer a thumbs-up for good post content and a pat on the back to the author.

Regular Visitor
tiethilo
Posts: 4

Re: wireless button windows 7 travelmate 6292

the e button results in "the system canot find the file specified".

the wifi button light does not come on upon pressing it. neither the bluetooth one.

 

thx!

 

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