why does my laptop shut down randomly

jonhorn
jonhorn Member Posts: 1 New User

my laptop has been starting to perform very poorly. when i am using it for my normal everyday activities (checking email, ebay, playing music, and some games) it will randomly lose power. it does it with or with out the battery, and i can not pin point what is causing it to lose power because it will not do it every time i am using it. i keep it maintained and have anti virus software on it. i regularly run defrag and disk clean up, keep windows updated, keep drivers updated, and have even upgraded my ram from 2gb to 4gb. i don't know what else to do besides upgrade the cpu( if even possible) or just buy a new one.

Answers

  • Allan_Rozario
    Allan_Rozario Member Posts: 16 New User

    Hello John,

    Does the system gets overheated?

    If yes, clean the air vents and update the BIOS to the latest version. 

  • emgreene
    emgreene Member Posts: 6 New User

    also if the machine is about 5 years o;d you might have to remove the cpu heatsync and replace the heat compound

  • emgreene
    emgreene Member Posts: 6 New User

    also if there are pets in the house pull the fan and clean out the lint

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