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Topic

New User
Posts: 1

where can I get a windows 7 boot disk

I have n Acer 5742-6639  windows 7 laptop and have lost my recovery disk.  Where can I get another one /or how can I reboot my computer.  I have another laptop with windows 7 (5542-1615) and tried to use the recovery disk from this computer but it did not work.  Can Acer supply another disk if I provide the serial #. 

thanks  

ACE Pathfinder
Posts: 6,349

Re: where can I get a windows 7 boot disk

Please read this:
http://community.acer.com/t5/Community-KB/Where-can-I-purchase-Acer-accessories/ta-p/44353

 

http://store.acer.com/

Click on eRecovery

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Enthusiast
Posts: 29

Re: where can I get a windows 7 boot disk

 

Hi

 

so i go to the site and can i find anywhere that tells me how i get a recovery disk...nope just lots of pages on warranties and pretty coloured mice and lots of accessories for a laptop that doesnt work and needs a recovery disk...

 

Do i have to phone up and speak to a human being.

 

Just one button, one shiny button marked "Recovery disks", would be nice please.........

ACE Pathfinder
Posts: 6,349

Re: where can I get a windows 7 boot disk

Did you click on eRecovery on the top gray line?

Important Links: Global Support Pages | Knowledge Base Articles
Remember to mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will make it easier for others to find the same information. Use the kudos-thumbs-up.png Give Kudos button to offer a thumbs-up for good post content and a pat on the back to the author.

Enthusiast
Posts: 29

Re: where can I get a windows 7 boot disk

are we on the same page >>??

 

im at store.acer.com

 

where are you, i dont see a grey line

Enthusiast
Posts: 29

Re: where can I get a windows 7 boot disk

gone to find the correct link i think....

Enthusiast
Posts: 29

Re: where can I get a windows 7 boot disk

bump for Acer Tommy

 

can you tell me the answer please i really need the disk for a 5542.

ACE Pathfinder
Posts: 6,349

Re: where can I get a windows 7 boot disk

Maybe a visual will help ...

 

 

Important Links: Global Support Pages | Knowledge Base Articles
Remember to mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will make it easier for others to find the same information. Use the kudos-thumbs-up.png Give Kudos button to offer a thumbs-up for good post content and a pat on the back to the author.

Enthusiast
Posts: 29

Re: where can I get a windows 7 boot disk

no that didnt help, i dont know what URL you are using mate, but if i click the link i goto the UK acer site, that doesnt have that frontpage and if i drop the list of countries the states arent on it

 

id post a picture myself but i cant be bothered sorting one out.

 

maybe tomorrow, in the meantime, see if the UK version of the acerstore here

 

http://store.acer.com/store/aceremea/en_GB/home

 

has the link buried in it

 

cheers

Enthusiast
Posts: 29

Re: where can I get a windows 7 boot disk

[ Edited ]

hang on heres the front page

 

uk pic

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